FAQ's

1. Can you ship alcohol to my location?
We only ship where legally permitted. Availability depends on your delivery address.

2. Do I need to be present for delivery?
Yes. Someone 21+ must sign and may need to show a valid ID. Alcohol cannot be left unattended.

3. How long does shipping take?
Orders process in 1–3 business days, then delivery takes 1–7 business days.

4. Can I return alcohol?
No. All alcohol sales are final, unless the item is damaged, incorrect, or lost.

5. What items can be returned?
Non-alcohol items can be returned within 30 days if unused and in original packaging.

6. What if my order arrives damaged or wrong?
Contact us within 48 hours with photos of the item, packaging, and label.

7. Can I cancel or change my order?
No. Orders cannot be changed or canceled once processed or shipped.

8. What happens if delivery fails?
Failed delivery (no one home, ID issues, wrong address) may result in extra fees or non-refundable returns.

9. Are shipping fees refundable?
No, shipping fees are non-refundable once the order has shipped (unless required by law).

10. How do I start a return?
Email boozy@boozefinders.com with your order number and reason. Approval is required before returning.